1. Introduction
Growzeuig LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, create an account, contact us, or interact with our WooCommerce store.
2. Information We Collect
We may collect the following categories of personal information:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Transaction details
Customer service messages
Returns and refund communication
Device and browser information
IP address and approximate location data
Website usage data
Cookie and tracking information
Payment-related information processed by secure payment providers
3. How We Use Your Information
We may use personal information to:
Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Respond to questions, returns, and refund requests
Verify payments and prevent fraud
Improve our website, products, and customer experience
Manage customer accounts
Comply with legal, tax, accounting, and regulatory obligations
Send marketing communications where permitted by law or where you have given consent
4. WooCommerce and Service Providers
Our store is hosted on WooCommerce. WooCommerce helps us operate our online store, process orders, manage checkout, and provide e-commerce services.
We may also share necessary information with trusted service providers, including:
Payment processors
Shipping and delivery providers
Email and customer support providers
Website hosting and technical service providers
Analytics providers
Fraud prevention providers
Legal, tax, accounting, or regulatory authorities when required
We do not sell your personal information.
5. Payment Information
Payments are processed by secure third-party payment providers. Growzeuig LLC does not store full credit card numbers or full payment card details.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Keep the website and checkout functioning properly
Remember preferences
Improve website performance
Measure traffic and customer behavior
Support security and fraud prevention
Support advertising and analytics where permitted
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Marketing Communications
Where permitted, we may send promotional emails or messages about our products, offers, or store updates.
You can unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, legal compliance, tax records, accounting, dispute resolution, and enforcement of our policies.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Children’s Privacy
Growzeuig LLC sells kids clothing, but our website is intended for use by adults, parents, or guardians.
We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and remove it where required.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing
Request restriction of processing
Withdraw consent where processing is based on consent
Request a copy of your personal information
Opt out of certain marketing communications
To exercise privacy rights, contact us at support@growzeuig.com.
12. Third-Party Links
Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, policies, or content of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
14. Business Information
Company: Growzeuig LLC
Company number: 1578182
EIN: 42-2317075
Email: support@growzeuig.com
Phone: +1 270-640-5129
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)
Address: 720 Patton Way Unit 1004, Bowling Green, KY 42104, United States